Customer Testimonials

September 14, 2016
joe
Barbara Goodman was easy to work with and VERY knowledgeable. Steven Page was also excellent to work with. Very friendly team at Volvo of Wellesley. I will go back.


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August 30, 2016
John425
Great car buying experience relaxed no pressure.. I went back and bought another car the next week. Francisco is a great communicator following up on all the odds and ends of buying a car.


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August 24, 2016
bill02332
Alfonso and his entire team were very knowledgeable and pleasant. The purchase was completed less than an hour and that included a test drive. If you are thinking about acquiring a new Volvo , you would be remiss not to go to Volvo of Wellesley. No nonsense and no pressure.


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August 19, 2016
ctor3527
I've contacted close to 20 dealerships and a few contacted me back, literally 3, a few others emailed me back, but Vadim was the only one to keep contact and gave me the right number I was looking for, I highly recommend not only Vadim but the entire dealership, along with my salesman Steve Mullally, all great people and great service, I can not wait to the future to lease once again as the experience has been my best ever, in the last 20yrs that I have been leasing, thanks guys!! Keep up th


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July 12, 2016
happy customer
We have been leasing volvos for year, and recently leased two new Volvos. We worked with Barbara Goodman, and Vadim, the Manager, handled the signing of the lease documents. Both Barbara and Vadim were just wonderful to work with. Barbara is knowledgeable, thorough, and on top of every small detail. All we had to do was sign the documents and drive away. We have put our trust in Volvo of Wellesley and they have never let us down. We frankly couldn't imagine taking our business anywh


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April 24, 2016
Emily Mazzola
I was very pleased dealing with Francisco at the Volvo dealer of Wellesley, Francisco was able to answer all of my questions re: my purchase, Volvo has always been one of my favorite cars & after trading my S80 a few years back & purchased a Toyota I must say how trilled I am to be back in a brand new 2016 XC60! I will & have recommended Francisco to my friends. Sincerely a very satisfied Customer Emily M PS. Steve in finance was exceptional!


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April 11, 2016
PleasedWithVolvo
Volvo of Wellesley provides an excellent overall experience. I found a very satisfying car, fair and knowledgeable sales staff, helpful finance advisor, and a courteous and capable service department. I couldn't be happier with my recent purchase.


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March 28, 2016
Barry
Just purchased used Volvo. Francisco was very knowledgable, accommodating, and no-pressure, and overall a pleasure to deal with. Steve Page, the finance guy, was also pleasant and professional. Haven't yet had any servicing issues so can't comment on that but I'll be optimistic based on previous favorable impression of service at another Bernardi dealership. Barry


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February 21, 2016
Steve S
I've purchased several vehicles but never taken the time to review a car dealership because the process has always been pretty miserable. Robert Fish and Alfonso, the manager of Volvo of Wellesley changed that. The great price of my new XC90 was negotiated via email before I came in. They took a look at my trade and actually gave me a real offer that was at the high end of the KBB value. Less than 24 hours later I was driving my new SUV! Here's where the real customer service comes in:


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February 05, 2016
Winston
This is the 5th Volvo I have leased ( 4th) from this location and it was the fastest, most professional, most efficient experience I have had in a car dealership. I was able to shop, test drive, get quotes and do all the paperwork in about 3 hours. In the past it had been close to an all day affair. You almost wanted to pack a lunch. I was very happy with my experience. I would recommend this dealership to anyone. Thanks Francisco!


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November 25, 2015
Jack
One stop trade in: new lease and out the door, insured, registration, plates, and inspection in 2 hours! Lowest price in the Boston area, "apples for apples".


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November 25, 2015
volvo convert
very friendly and informative sales staff. Francisco listened to what we wanted and called us when a car became available. He was a pleasure to deal with and i won't hesitate to return to him for our next purchase.


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November 19, 2015
mc123abc
The entire staff was pleseant and easy to deal with. No pressure, no hassle. This is how car buying should be. I would defiantly recommend them to family and friends. Overall a positive experience and a fantastic automobile.


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November 15, 2015
chevygirl821
I had a great experience at Volvo of Wellesley! I worked with both Sales Consultant, Barbara Goodman, and Business Manager, Steve Page. They were both great to work with. Barbara was quick to make us feel welcome and provide a test drive. Steve worked closely with us to find a good finance option. All of my questions were answered thoroughly and I never felt any pressure during my experience. I love my new-to-me car! I am so thankful for the good experience I had with Barbara, Steve, and the ent


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October 08, 2015
Customer
Just wanted to thank WV for exceptional troubleshooting to solve our Volvo XC90 AC module problems, plural, not singular. They kept us in the loop and shared the bad news with the good as they systematically solved our problems. A call out to both Steve and Marcus are well deserved.


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September 25, 2015
666sex
I want to thank the whole team at Volvo of Wesseley. It is rare to experience the refined high level of personalized customer service that I was given at this dealership. Alfonso took the lead and made sure that every one of my needs were immediately acknowledged via text, phone call, email, and face to face communication. And subsequently satisfied and resolved them most expeditiously and efficiently. Let me be clear in saying that there was not one problem that came from their end. I d


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September 24, 2015
Dan
Very comfortable atmosphere, and Barbara Goodman was wonderful to work with. She advocated for us and made sure our certified-used car was ready and looking great when we picked it up -- even delayed us one day because she saw some scratches on the rear bumper and insisted that it get completely buffed and repainted. Overall a very good experience.


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August 19, 2015
Deb
Barbara was wonderful to work with through this process. She was very knowledgable as well as understanding and supportive to my process and my goals. I never felt "managed" in a bad way but thoroughly supported. She doesn't have any of the "in your face" sales approach that can make a trip to a dealer a nightmare. She felt like a "buyers agent"..consulting and helping me to think through what was most important to me as I consider two separate cars. At th


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August 15, 2015
scooterjones
We recently bought a 2015 Volvo S60 and were impressed by the friendliness, professionalism, and knowledge that Barbara Goodman exhibited. She made the car-buying experience stress-free and helped us secure a great deal, and we highly recommend her and Volvo of Wellesley. Steven in the Biz Dept was also helpful and knowledgeable. Superlative service!


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May 11, 2015
djr-rgv
We've dealt with other dealerships that sell cars from under you, try to sell you something that is out of your budget and overall just suck to do business with. These guys leave other dealerships in the dust! I spoke with Alfonso Romano one morning and told him what we had been thru. He was very professional & understanding and told me that he would hold a car until I got there to look at it. And as promised, it was there waiting for me and had a hold sign with my name on it. Paul


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October 27, 2014
Jack & Anne V.
Wellesley, MA
The following is a response to a Volvo Cars of North America survey.
Thank you, but we are being very well taken care of by Barbara Goodman at the Bernardi auto group in Wellesley MA..  She's the best sales person we've ever dealt with; she's knowledgeable, has a delightful personality and remains in touch to make sure all our questions are answered.  We've had two meetings with her - post purchase - and will schedule another in the next day or two.  We're in good hands with Barbara, have filled out the Volvo satisfaction questionaire, and further contact re our purchase, satisfaction, etc. isn't necessary.

Contact

Volvo Cars Wellesley

962 Worcester Street
Directions Wellesley, MA 02482

  • Sales: (888) 459-1215
  • Service: (888) 470-5335
  • Parts: (888) 864-5419

Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 7:00 PM
  • Saturday 9:00 AM - 6:00 PM
  • Sunday Closed
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